Privacy Policy

At Crescent Crafts we are committed to protecting the personal data that you provide us. The below statement outlines what we do and how we manage your data.

Once you have given us your information, you are accepting our terms and conditions. If you do not agree with this privacy policy, please do not give us your details.

Our privacy policy may need to be updated from time to time. If and when this policy is updated a notice will be placed on our website. Please check this page to ensure you have read the most up to date version. This privacy policy only applies to data collected by Crescent Crafts.

About cookies and how they are used

When you visit Crescent Crafts we use cookies to ensure you get the best user experience on our website. By continuing to use this site, you agree to the use of these cookies.

A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember information or to record the user’s browsing activity.

You can control the use of cookies on your computer and can turn them on or off at any time. Please refer to your internet browser.

Types of data we collect and where it is stored

If you make a purchase from our online shop we will need more information about you.

To fulfil your order, we need access to your personal data, such as your full name, email address and your delivery/billing address. We may also use your contact and order information should we have an enquiry with your order.

We will ask you for this information at the ‘checkout page’. You can create an account via our website, however, before signing up to an account, we will ask you to expressly provide your consent to this privacy policy.

By creating an account and consenting to our privacy policy we will hold your personal details mentioned above. If you at any time wish to withdraw your consent you can simply delete your account with us and your data and personal details will be erased from our system.

All personal data used on our website is also stored via our third-party host, TSOHost, you can read more information about their privacy policy here. If you request that your details are removed from our website they will also be erased from our third-party host.

We ship our products via Royal Mail, therefore we need to enter your personal details onto their site, they too have a strict privacy policy, which you can read here.

How long do we keep your data?

After placing an order, your data is kept digitally for five years, from the date of your latest order; or as long as you have an account with us, if applicable. After this period, we will remove your data from our system.

If, however, you wish to have your data erased from our system before that period, please let us know and we will remove this for you.

Contact

Please feel free to contact us with any questions regarding this privacy policy at admin@shopcrescentcraft.com